Registration for the language course
Registration must be done in person, in writing, or online. The registration becomes binding once the student has signed the agreement to participate in the language course. Participation in a language course is only allowed after binding registration. The course fees must be paid online on our website at the time of registration.
Registration can be for the entire course or just for the second part of the course. If registering for the entire course, installment payments are possible, and the payment of the second installment is binding. If the student chooses to pay the course fees in installments, they are required to pay the second installment no later than two days before the start of the second part of the course.
General information about the language course
One lesson corresponds to 45 minutes. The costs for textbooks, teaching materials, and telc exams are not included in the course fees. In case of course cancellation due to the instructor’s illness, the missed lessons will be made up at a later time. The certificate of participation will only be issued if the student attends at least 75% of the course. All course times displayed on the website are non-binding, as they are tentative dates.
Language course cancellation
Registration for the courses is binding. Cancellations must be made in writing. Please use our Cancellation Form for this purpose. Cancellation of the booked course is possible up to 30 days before the course start. The course fees will be refunded minus a €150 administrative fee. If the course is canceled less than 30 days before the start date, 100% of the payment is due. In case of a course rescheduling, cancellation is not possible. The course fees must be paid in full, regardless of whether the student attends all course days. Cancellation of the course is only possible with a valid reason (such as illness or visa denial). Proof of this must be submitted together with the Cancellation Form. You can inquire about the availability of the form. The refund will be processed within 30 working days.
Course re-booking
The course can be changed 30 days before the start of the course free of charge. If the course is rebooked less than 30 days before the start of the course, a fee of 150 euros will be charged. The course can only be postponed once.
Right of withdrawal
The student has the right to revoke the agreement within 14 days of the conclusion of the agreement without giving any reason. The revocation must be made in writing tot he following address:
IISC e.V. Bohlweg 5-7 38100 Braunschweig
All payments will be repaid within 14 days of receiving the cancellation request. If there are less than 14 days between the conclusion of the agreement and the start of the course or the exam date, the right of withdrawal will be revoked.
Change of the course or in the number of lessons
The IISC e.V. is entitled to postpone a course or to cancel it if the minimum number of participants is not reached. Course fees will be refunded if the student waits for the course for more than two months. The minimum number of participants is 8 students. When only 5 participants have registered, the total number of hours will be reduced.
Telc exams
Registration must be done either in person or online. The registration will be considered once the exam fee has been received by us. The registration deadline for telc exams is 14 days before the exam date. Registrations received after the 14-day deadline will be considered late and will be moved to the next available exam date. In this case, no refund can be provided. Registration for the exam is only successful after the full payment of the fee. If you are ill on the day of the exam, you are entitled to reschedule the exam. In this case, an official sick note must be submitted on the day of the exam. If submitted late, the right to reschedule will be invalid. Please note that illness does not entitle you to a refund under any circumstances. In the case of illness, a rescheduling of the exam is possible for a fee of €30. If you are ill, we will automatically reschedule your exam to the next month. The exam fee is to be paid online on our website.
A request to reschedule a booked exam is also only possible up to 30 days before the exam date at the latest. In this case, a rescheduling fee of 30 euros will be charged.
When registering for the telc exam, the student agrees to the applicable exam regulations from telc gGmbH. Any attempt at cheating leads to the examination board and the examination is declared invalid.
Cancellations are possible up to 30 days before the exam date with the payment of a processing fee of €50. After this deadline, rescheduling or cancellations are not possible. Cancellations must be submitted in writing.
Pearson Edexcel Exams
Payment Terms
Payment is due within one week after receipt of the invoice. The payment deadline is considered met only when the full invoice amount has been irrevocably credited to our bank account. The mere initiation of a bank transfer does not constitute timely payment.
As the examination registration process is time-sensitive and subject to official Pearson Edexcel deadlines, the applicable examination fees depend on the respective registration window.
If an invoice is issued during the first registration window but the full payment is received only during the second or third registration window, the corresponding late fees (including late or high late entry fees as charged by Pearson Edexcel) will be additionally invoiced and must be paid by the candidate.
If payment is not received within the stated period, a reminder notice (Mahnung) will be issued.
Cancellation Policy
Cancellation of registration is only possible within the first official registration window.
In the event of cancellation within this period, 20% of the total invoice amount will be retained as an administrative fee.
Refunds will be processed within up to 30 business days.
Consumer Dispute Resolution
Note according to § 36 Consumer Dispute Settlement Act (VSBG):
We do not take part in a dispute settlement procedure before a consumer arbitration board within the meaning of the VSBG and are not obliged to do so.
Applicable Law
German law applies.