Terms & Conditions

You can register in person, in writing, or online. With the signing of the agreement to participate in the language course by the student, the registration is binding. You can only take part in a language course after binding the registration. When registering, the course fee must be paid online on our website.

Telc exams

You can register in person or online. The registration will be in consideration as soon as we have received the examination fees. The registration deadline for telc exams is 14 days before the exam date. Registrations received after the 14-day period are considered to be past the deadline. Thus, the registration will be postponed to the next possible examination date. A refund cannot be made in this case. The exam fee is paid online on our website.

When registering for the telc exam, the student agrees to the applicable exam regulations from telc gGmbH. Any attempt at cheating leads to the examination board and the examination is declared invalid. The booked exam can be canceled 30 days before the exam date. If the cancellation is less than 30 days, 100% of the payment is due. The cancellation must be made in writing form.

If you are ill on the day of the exam, you are entitled to have the date postponed. In this case, an official sick note must be submitted to us on the day of the exam. In the case of late submission, the right to postponement is invalid. Please note that illness under no circumstances entitles you to a refund.

General information about the language course 

You can register in person or online. The registration will be in consideration as soon as we have received the examination fees. The registration deadline for telc exams is 14 days before the exam date. The exam fee is paid online on our website. The course dates shown on the website are non-binding planning dates. If the course cannot take place on the date on the website, it does not constitute a reason for a refund.

When registering for the telc exam, the student agrees to the applicable exam regulations from telc gGmbH. Any attempt at cheating leads to the examination board and the examination is declared invalid. When registering for telc exams, you have the statutory right of withdrawal. 

Language course cancellation 

Registration for the courses is binding. The cancellation must be made in writing. Please use our cancellation form for this. Free cancellation of the booked course is possible 30 days before the start of the course. The course fees will be reimbursed except for an administration fee of € 150. If the course is canceled less than 30 days before the start of the course, 100% of the payment is due. If the course is rebooked, cancellation is excluded. The course fees must be paid in full, regardless of whether the student attends all course days. Cancellation of the course is only possible if there is a valid reason (e.g. illness or visa refusal). Proof of this must be submitted together with the cancellation form. The repayment will be made within 30 working days.

Course re-booking 

The course can be changed 30 days before the start of the course free of charge. If the course is rebooked less than 30 days before the start of the course, a fee of 150 euros will be charged. The course can only be postponed once.

Right of withdrawal

The student has the right to revoke the agreement within 14 days of the conclusion of the agreement without giving any reason. The revocation must be made in writing tot he following address: 

IISC e.V.
Bruchtorwall 13
38100 Braunschweig

All payments will be repaid within 14 days of receiving the cancellation request. If there are less than 14 days between the conclusion of the agreement and the start of the course or the exam date, the right of withdrawal will be revoked. 

Telc exams

Registration can be done in person or online. The registration will be considered as soon as we have received the examination fee. The registration period for telc exams is 14 days before the exam date. Registrations received after the 14-day period are considered to be past the deadline. Thus, the registration will be postponed to the next possible examination date. A refund cannot be made in this case. If you are ill on the day of the exam, you are entitled to a one-time postponement of the date. In this case, a medical certificate must be presented to us on the day of the exam. In the case of late submission, the right to postponement is invalid. Please note that illness under no circumstances entitles you to a refund. In case of illness, we will automatically postpone your exam date to the next month. The exam fee is paid online on our website.
When registering for the telc exam, the student agrees to the applicable exam regulations of telc gGmbH. Any attempt at cheating leads to the examination board and the examination performance is declared invalid.

You can only cancel an exam that has been booked in due time up to 30 days before the exam date at the latest. Thereafter, a refund of the fees is excluded. The cancellation must be made in writing.

Change of the course or in the number of lessons 

The IISC e.V. is entitled to postpone a course or to cancel it if the minimum number of participants is not reached. Course fees will be refunded if the student waits for the course for more than two months. The minimum number of participants is 8 students. When only 5 participants have registered, the total number of hours will be reduced. 

Consumer Dispute Resolution

Note according to § 36 Consumer Dispute Settlement Act (VSBG):
We do not take part in a dispute settlement procedure before a consumer arbitration board within the meaning of the VSBG and are not obliged to do so.

Applicable Law

German law applies.

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